Designed for issuing banks or fintechs in Germany and across Europe, our next generation contact centre and multi-lingual operators provide best-in-class services with tomorrow's tech—today.
Card centre customer care support aligned with your enterprise brand—from application to card activation
Fraud and risk mitigation, including assisting with detection and investigation as well as disputes, chargebacks, and collections
Back-office support services such as returned mail processing, account maintenance, and more
Innovative new solutions and services for issuers and non-card-issuing clients alike
“We’re delighted to expand our award-winning managed services across Europe with the opening of our new contact centre facility in Hamburg, Germany. With our modern architecture combining unified communications technology, omnichannel and smart automation, and managed services expertise, we’re excited to set a new benchmark in customer experience with our clients."
Kelvin Dodd, Managing Director
TSYS Managed Services EMEA
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